morale

Former Met Officer wins UPP Tribunal Appeal

Former Met Officer wins UPP Tribunal Appeal

A disabled police officer has won an Employment Appeals Tribunal (EAT) disability discrimination case against the Metropolitan Police after he was told to return to work despite medical evidence saying the enforced return was impossible.

Mr Finlay Buchanan had been absent from work for eight months when the Met began to take steps under a procedure which bears the name Unsatisfactory Performance Procedure (“UPP”).

http://www.bailii.org/uk/cases/UKEAT/2016/0112_16_3009.html

“Mr Buchanan is a trained police motorcyclist.  He was assigned to the Diplomatic Support Group in 2002.  On 21 December 2012 he was involved in a serious motorcycle accident while responding to an emergency call.

The accident was not his fault: the brakes on his motorcycle failed.  He made a good recovery from his physical injuries.  But he developed serious post-traumatic stress disorder.

By April 2013 he was a disabled person for the purposes of the Equality Act 2010 and by May 2013 the Metropolitan police knew or could reasonably be expected to know he had the disability.  He has never been able to return to work.

At the time of the Employment Tribunal hearing in July 2015 medical retirement was under consideration.  That medical retirement has now taken place.”

The original 2015 Employment Tribunal (ET) unanimously held that the steps to force Mr Buchanan to return to work by implementing the UPP amounted to unfavourable treatment because of something arising from the Claimant’s disability.

But the 2015 tribunal found that the unfair treatment was justifiable  under section 15(2)(b) Equality Act 2010 that allows for a proportionate means of achieving a legitimate aim.  In other words, because they concluded that, as the UPP was administratively correct in it’s over-riding procedures, the application of it had a defence of justification.

However the  ET also accepted that the various items of treatment were because of something arising from the Claimant’s disability and that one member of the panel Dr Moher dissented to the ‘justification’ defence.  He argued that the justification defence must extend to the actual treatment.  He found that the defence was not established.  He said that alternative steps of extending the improvement notice or setting ill health retirement procedures in train should have been adopted.  The process was driven by a mechanistic desire to push on through the formal procedures.

The 2015 ET decision was quashed in this EAT by His Honour Justice David Richardson.

The judge said that the Met’s HR officers did not appreciate the extent of their powers under the Regulations or their discretion under the policies.  He also dismissed the relevance of the case law (Seldon v Clarkson Wright & Jakes) that the Met relied upon saying it would only rarely be applicable to disability discrimination cases.

This EAT case makes it clear that HR managers should not robotically follow UPP procedures and should not blindly use policy when it is not appropriate to do so.

The question will always be whether it was proportionate to the Respondent’s legitimate aims to take a particular step under the UPP.

In making that assessment it is of course relevant to take into account that Parliament has laid down a procedure to be followed before an officer can be dismissed on grounds relating to capability; so long as it is also appreciated that neither Parliament nor the Respondent’s own policies require a mechanistic application of the procedure.

It is also relevant to take into account the impact of applying the procedure in a particular way on a particular officer.  I would, however, caution the ET to make careful findings as to the Respondent’s aims;

I think the policies show they may have been more sophisticated than simply “to move in stages towards either a return to work or dismissal”.

 

Survey Results – R.E.S.P.E.C.T.—why some doctors are not getting any

Survey Results – R.E.S.P.E.C.T.—why some doctors are not getting any

“R-E-S-P-E-C-T!!! Find out what it means to me”― Aretha Franklin

Our straw poll would never receive awards for being scientifically robust, but it provides an overview to the opinion of serving and retired officers towards those doctors (aka force medical advisors) employed by police forces – and that overview certainly seems to be at odds to how doctors are viewed by the public at large.

Generally in the United Kingdom, which has been hit by an unprecedented number of medical scandals and transgressions in recent years, doctors still top the polls as the most trustworthy and hardworking of all professionals.   An Ipsos MORI recent polling found that doctors were the most trusted profession, with 90 per cent of respondents trusting them to tell the truth. In contrast, just 16 per cent of respondents trusted politicians and 22 per cent trusted journalists to do likewise.

Our survey (for all it’s faults) had representation from all forces except Lincolnshire (perhaps there is Democratic People’s Republic of Lincolnshire that clamps down on Internet access and purposefully prevents its citizens from communicating with the outside world – or more likely maybe there isn’t an issue with ill-health retirements in this force, so there is no incentive for those to look at related social media).

Only 8% of respondents trust their force medical officer.

Do you trust your force medical adviser?

 

COUNT PERCENT
No 277 66%
Don’t know him/her 107 26%
Yes 34 8%

Strip out the ‘don’t knows’ and you can see the stark realism that 89% do not trust their force doctor.

rplot-yesno-survey

And what forces have least trust in the force doctor and mostly make up the blue “no’s”?rplot-no-surveyAnd those with the most trust in the force doctor?  Due to the low numbers we can show all 34 votes and the vote’s corresponding force individually.

rplot-yes-survey

What this all suggests is that police officers at their most vulnerable have no faith in some of these occupational health doctors.

Those clinicians tasked with duties such as promoting healthcare policies and initiatives and advice on medical, health and welfare matters, are neglecting their core duty – to care for people.

There is no sane reason why force medical officers should not have the same high satisfaction rates as their peers in other specialities.  However, it seems some have misplaced loyalties to the pleasing of the employer and not the patient or  to the furthering of medical excellence.

When they are needed most they are causing deep pain and prolonged suffering . With notable exceptions, some are no longer regarded as the paternalistic figures they once were, but rather as a technical bureaucrat or a gatekeeper with an over-riding deigned reluctance – who begrudges having to deal with those police officers the Job has injured, discarded, disabled and defeated.

Shocking Revelations from Force Doctor on Injured Officers

Shocking Revelations from Force Doctor on Injured Officers

Breaking News …

The following emails, released by the Home Office (from a Freedom Of Information request), are between Dr David Bulpitt of Avon and Somerset police and the Home Office. They reveal an insight into his thoughts regarding injured officers. 

bulpitt1_1

ho bulpitt

bulpitt2

This doctor is from the same force as the PCC (Sue Mountstevens) who wrote a letter three years ago, again to the Home Office, complaining that retired injured on duty police officers serve no benefit to the people of Avon and Somerset.

We are deeply concerned and horrified that a doctor who, according to the GMC good medical practice, should show respect, treat patients and colleagues fairly and without discrimination and act with honesty and integrity, could write something with such disregard about his patients – who happen to be injured police officers.

 

it is crazy to have the GMC overseeing the work to the SMP and insisting that the pensioner is our patient and that we must put their interests first?

IODPA are alarmed that a person who is a highly qualified doctor and whom is employed by a police force to take care of the physical and mental health of serving and retired police officers should have such a blatant indifference to his patients.

In our belief he has shown no concern for people who have been medically retired; their lives, physical, psychological, emotional, and social state are cruely dismissed.  

By intentionally dehumanising individuals his paramount fealty seems to be to the force finances.  

An opinion piece on this will follow soon.

Please complete the survey at the bottom of the page – Are force doctors to be trusted?

Do you trust your force medical adviser?

IODPA – Putting you first, when the job has put you last

The Alchemy of Apportioning the same Injury to Itself

The Alchemy of Apportioning the same Injury to Itself

“Only a psychopath would ever think of doing these things, only a psychopath would dream of abusing other people in such a way, only a psychopath would treat people as less than human just for money. The shocking truth is, even though they now have most if not all of the money, they want still more, they want all of the money that you have left in your pockets, they want it all because they have no empathy with other people, with other creatures, they have no feeling for the world which they exploit, they have no love or sense of being or belonging for their souls are dead, dead to all things but greed and a desire to rule over others.”
Arun D. Ellis, Corpalism

In a nutshell, alchemy was a bizarre niche of “chemistry” before the periodic table.  The best-known goals of the alchemists were the transmutation of common metals into iron, gold, booze, and even the elixir of life, by combining the four basic properties (earth, fire, air, and water) with straw and chicken dung in certain ratios.

The topic we are going to cover here is the unlawful way some selected medical practitioners (SMPs) go out of their way to pin other causes onto an on-duty injury just so they can use what is known as ‘apportionment’ to water-down the award.  This is reverse alchemy.  By starting with one single pure nugget of gold the SMP, who ignores the true purpose of apportionment, tries to separate the distinct ingredient into many test-tube silos of chicken dung.

Briefly, if the SMP gives an opinion that there was, deep in the medical history of an individual, some slight indication of an illness or injury that could now be said to have contributed to the disablement, then the degree of disablement will be reduce by some proportion. The fact that the individual was passed as fit to join the police, and served without any difficulty for years is dismissed in favour of a dubious medical opinion that some past event contributed to the on-duty injury.

We have to apologise in advance for the fact that this blog’s subject matter is so impenetrable. IOD pensioners and serving officers injured on duty are being deliberately bamboozled by some HR and SMPs who want to confuse and confound so that they can unlawfully reduce injury pensions or refuse grant of injury awards.

If you want to skip to the nitty-gritty, just read the last paragraph and  see how you can let some experts take on the worry and the fight for justice.

We are not talking about an on-duty shoulder injury and an off-duty ankle injury that both contribute to the degree of disablement.  Such apportionment is legitimate, relatively straight forward and was covered by the Crocker case back in 2003

SWP v Anton (Crocker) paragraph 52
…an injury award should not be paid other than for injury received and earning capacity lost in the execution of the officer’s duty. The assessment process should thus discount the effect of any other factors. It looks for the loss caused by the duty injury and nothing else.

This clearly talks about the on-duty injury received and none other injury defining the loss.  Fair enough. But this isn’t what we are talking about.

No, we are entering the shadows where dark forces reign and the dimly lit souls of SMPs wreak incredible havoc by attributing different causes to account for the on-duty injury and then apportioning the percentage degree of disablement accordingly.

PTSD? You only have it because you witnessed something horrendous when you were 8 years old so that accounts for half of the disablement.  On-duty Cervical spine trauma after a polac?  Now you have lumber disc symptoms that we think can’t have anything to do with the connecting column of 33 individual bones stacked one on top of the other that links the two ends together!

To tackle this subject, let us first look at the judicial review which talks about underlying conditions and causation.

David Walther had to fight for grant of an injury award.  He successfully quashed the refusal for an injury award in his first judicial review (Walther v The Police Medical Appeal Board & Anor [2010] EWHC 3009 (Admin) (23 November 2010)).  The judge sent Walther’s application for an injury award back to a selected medical practitioner for reconsideration.  Upon reconsideration the SMP again refused an award but this was overturned at the police medical appeals board.  The Met wasn’t happy with this and took the PMAB decision to appeal  (Commissioner of Police of the Metropolis v The Police Medical Appeal Board [2013] EWHC 1203 (Admin) (17 May 2013)).  The argument of the Met was that David Walther should not have an injury pension as he would had eventually become disabled anyway, notwithstanding that he was carrying out full operational duties at the time a 15 stone officer jumped on him during officer safety training .  Not surprisingly, for a second time a judge decided in favour of Walther.

The whole dispute centred on a medical opinion of the possibility of David Walther’s predisposition for lumbar disc degeneration. A person has five lumber vertebrae in their spine.  Of these five, David Walther suffered from“degenerative disc changes of the L4/5 and L5/S1 discs” and prominent disc bulges at T12/4, L4/5 and L5/S1.

In this case the court gave further guidance on the assessment of police injury awards where an underlying degenerative condition has been affected by an injury sustained whilst on duty.

It was decided that acceleration or aggravation is not appropriate if there is a disablement which is permanent, and if the injury sustained on duty caused or substantially contributed to the disablement.

This nicely takes us into the judgement of Doubtfire and Williams.  In this case it was found that the SMP asked the wrong question namely whether “workplace events” might have led to Social Phobia.

The correct question was whether the permanent disablement had been caused by an injury in the execution of duty.

Doubtfire & Anor 2009 Paragraph 34
The questions that have to be answered clearly distinguish between (1) whether the officer concerned is (a) disabled and (b) likely to be permanently disabled (which I refer to hereafter as “the disablement questions”) and (2) whether the disablement in question is the result of an injury received in the execution of duty (which I refer to hereafter as “the causation question”). None of them requires the SMP or Board concerned to diagnose the infirmity or injury concerned much less do the regulations make any such diagnosis final. It is only the decisions (1) whether the officer concerned is (a) disabled and (b) likely to be permanently disabled and (2) whether the disablement in question is the result of an injury received in the execution of duty that are final.

So the question in Walther’s case wasn’t whether the lumber disc T12/4  (or which of the five) was damaged in safety training – the correct question was whether the disablement in question is the result of an injury received in the execution of duty.  The disablement was a undisputed fact that his spine was damaged and the on-duty injury was the proverbial ‘final straw’ that led to the permanency.

Justice Collins, in Walther II, mentions in his summing-up that Regulation 37 provides for re-assessment of injury pensions and the judge continues by saying that there is the opportunity for a later assessment as to whether the underlying condition had overtaken any disablement resulting from the injury.  His stance was that it follows that an injury award should be granted to an officer who may become disabled anyway in the future as a review enables the rebalancing of what is primacy reason for the loss of earning capacity.

Walther II 2013 Paragraph 15.
As I have already said, in my view Regulation 37 does enable a review and a reduction in the pension awarded to the former officer if the progress of an underlying medical condition means that the duty injury is not still an operative cause of any reduction in the former officer’s earning capacity.

Neither of the Walther cases touched on the reviews in a way which is helpful.  Of course, if the disabling effects of the recorded duty injury or injuries have lessened, but the individual is still unable to work because of some underlying medical condition, then the SMP will have to make a very considered decision.

The important thing here is to relate it to the decision that is sovereign concerning Regulation 37 heard in the Court of Appeal, Metropolitan Police Authority v Laws & Anor [2010] EWCA Civ 1099 (13 October 2010).  This held that the SMP was not entitled when conducting a review under Regulation 37 to re-open clinical judgements as to causation or apportionment made in earlier decisions .

Even NAMF accepts this is verboten post Walther.  In their complexly titled document “Procedural Guidance Notes for Assessing and Re-assessing the Degree of Disablement as a Result of an Injury Received in the Execution of Police Duties” , section 4.5.3 states:

It should be noted that apportionment can only be considered at a reassessment if it had been applied at the initial assessment and any subsequent reassessments. The SMP cannot start from scratch by including apportionment, if not previously applied.

Therefore, in relation to Walther II, the underlying condition would have to exist and be identified at the initial granting of the award for it to be ever be decreed that it has overtaken the on-duty injury.  It also is reliant on the duty injury no longer being an operative cause of the disablement – on other words, the see-saw on the duty side has gone down (condition improved) and the opposing side gone up (condition deteriorated).

Now if someone has a degree of disability of 100% but some residue of underlying non-duty injuries, it is nonsense on steroids to ever claim that the duty injury has been overtaken when the duty injury is still just as symptomatic.  For this to happen the person would have to have a degree of disablement of 201% – 100% for the injury and 101% for the worsening underlying condition.  Even in this sinkhole example of financial wizardry the underlying condition has overtaken the on-duty condition by a single percent – this is nowhere near substantial.

Keeping with the theme of black magic, this sort of numerical alchemy is just as great a travesty of making things from nothing than the witches’ brew of derivatives, swaps and collateralised subprime junk that caused the 2008 financial crisis.

In the case of David Walther, the underlying condition did not mean he received a 20% degree of disablement for the duty injury of a single vertebrae and then apportionment of 20% to each of the remaining four discs.  In other words, he wasn’t denied 80% of his award.  This would be ridiculous.

But the real horror is the current trend of SMP necromancy.   Some of these so-called doctors are using the argument of underlying conditions to slide in the addition of one more incredibly seductive apportionments when they grant the award.  They know the Walther judgement stops them from denying the award flat, so to please their HR buddies they load the dice.

To misquote Warren Buffet these are “medical weapons of mass destruction.” Forensically examine all the medical history from birth to identify a vague and invented co-morbidity that previously had no symptoms whatsoever, spew this potion of apportionment all over the calculation of degree of disablement, and hey presto: a band one.   With the added bonus that the apportionment can be used to never allow an increase to a higher band if ever reviewed.

A traumatic childhood, cancer diagnosis, bereavement, sudden illness, an accident or an assault, or even a natural disaster can be emotionally devastating- these are all traumatic experiences which can upset and distress us. They arouse powerful and disturbing feelings in us which usually settle in time, without any professional help.

The word “trauma” is derived from a Greek word, which means “to wound” or “to pierce.” It is most often used to describe any sudden physical injury.  The intensity or violence of the wound is such that the consequences are long-lasting.  Just as the body can sustain a physical trauma that can devastate its defences, so too, can psychological trauma overwhelm one’s normal coping mechanisms indelibly into an illness that manifests as post traumatic stress disorder with eventual transition to an enduring personality change.  When that traumatic incident is on-duty and results in a police officer being permanently disabled from performing the full role of a police officer then they become entitled to an injury award.

It is now becoming more common for selected medical practitioners to ‘apportion’ PTSD.

Yes, you heard that right.

They are now claiming that being permanently disabled with severe PTSD – caused on duty  – is the same as the underlying lumber disc degeneration condition in Walther; blatantly ignoring the Doubtfire ruling that the disability has primacy over the diagnosis; ignoring the definition in Crocker that defines apportionment for another injury, and apportioning the same injury based on the fact the person would have become mentally unwell anyway – even though no previous mental illness existed.

Have you had any difficult personal personal trauma in the past two decades and gone to see your GP about it?  Well now, even though you retired this year with PTSD from a horrific incident 2 years ago and you are totally disabled from working ever again, the SMP will now say 49% of your condition is due to your police service and 51% because of ‘that other issue that you took 4 weeks off work for back in 2003‘.  You are a band two.  And you are too bewidlered and poorly to argue the contrary.

The planets will be forcibly aligned by HR and the SMP at any future review and you can bet that the ‘other condition’ will eat further into the apportionment and, even without any improvement or ability to earn, a reduction to band one will be on the cards.

Why are they doing this when the Regulations or case-law do not allow for such a thing?

We come full circle back to NAMF and their  February 2014 procedural guidance notes:

Section 4.5
More than one injury within the same condition causing loss of earnings capacity – Apportionment may also be appropriate where there is no other medical condition, as mentioned above, but where it is found that there has been more than one injury involved which causes loss of earning capacity and where not all the injuries were received in the execution of duty. In such a case the percentage of degree of disablement should be apportioned, applying the same proportion that the injury or injuries in the execution of duty have contributed to the loss of earning capacity as a result of the disablement.

The Plain English Campaign would have a field day with that load of gibberish. Notice the nonsensical weasel words of trying to invent a new concept of injuries with the same ‘condition’.  ‘Conditions’ within a ‘single injury’ is purely a synthetic position that is created artificially.  It is nothing but alchemy, simulating something out of nothing – just in the same manner that the derivatives of the last financial crash, like collateral debt obligations, were smoke and mirrors .

The relationship to the injury and the condition is in fact one to one.  They are one and the same – the condition is the injury; is the disability.  And the Doubtfire case confirms the question for the SMP is all about the disability, not the diagnosis. Further, the Walther case confirms underlying (separate) injuries can not be apportioned when the  injury sustained on duty caused or substantially contributed to the disablement  But SMPs trained by NAMF now use this financial instrument to corrupt the rightful award.

But who is there to help bring this abuse of the Regulations to a halt? It is an error to think NAMF, HR professionals and SMPs regulate themselves.  The field of social psychology provides a possible answer. In his classic 1972 book, “Groupthink, ” Irving L Janis, the Yale psychologist, explained how panels of so-called experts could make colossal mistakes. People on these panels, he said, are forever worrying about their personal relevance and effectiveness, and feel that if they deviate too far from the consensus, they will compromise their career and derail their gravy-train.

Throw into the mix malevolence, more greed, self-interest and a manic ‘zeal to reduce the financial pressure to the public purse’ (what better a thing for an ambitious HR manager to put on their LinkedIn CV in times of austerity) and you have a maelstrom swirling together in a toxic cauldron of incompetence.

Any IOD pensioner, or serving officer who sees the word ‘apportionment’ used by a SMP should get in touch with IODPA, who have excellent solicitors and a formidable Queens Counsel who can take up any cases of injury pension maladministration.

 

Insult To Injury and A Strain on the System

Insult To Injury and A Strain on the System

This is an article that appeared in the 16th October 1998 edition of Police Review magazine.

strainonthesystem
Article thumbnail image only, will be too pixelated to read if enlarged. Full transcript below

It is reprinted here with the blessing of its author.  Unfortunately things have not changed. In fact it has become worse.  Welfare units in the UK have been disbanded and scandalously six months plus (often now counted in years) on sick leave with no contact is nowadays par for the course, rather than unusual.

Below the article is a recent ABC documentary.  Although this program was broadcasted in Australia (Insult to Injury, reported by Quentin McDermott and presented by Sarah Ferguson, aired on Monday 1st of August at 8.30pm) exactly the same has happened in the UK for at least the past 20 years as the Police Review article demonstrates.

Strain on the System?

Enough is said in the national press  about the wasted millions through ill- health pensions. I will receive almost £750,OOO in pension before I die, in my opinion, because the Met didn’t want to  spend one year’s worth of salary counselling.  I was medically retired from the service when I had at least 20 years left to complete. The reason for this was that I was suffering from post-traumatic stress disorder which was brought on by an attack on me while on duty as a PC.

More disturbing for me was the fact that I wasn’t elderly, I wasn’t lazy or a malingerer, and I wasn’t one of those people that the service was ‘looking for a reason to get rid of’. Far from it — my performance appraisals were always excellent and my superintendent had described me as ‘one of the best operational prospects I have seen’.

Six months before my ill-health retirement, I had taken and passed the sergeants’ promotion exam, I was a control-room trained supervisor, and a police driver who had obtained the best student and driver awards on my course. I had also been accepted for the third stage of the accelerated promotion selection process.

This hardly sounds like the kind of officer that the service would be in a hurry to get rid of — but that is exactly what it did. Following my attendance at an incident very similar to the one where I was attacked a few years previously, I met with a service welfare officer. Within three meetings my career had ended.

Having lost trust in the police welfare system in 1993 when I appealed for help with psychological problem; (in the middle of counselling I was told that I was to be medically retired and all police counselling support was being withdrawn), it was with reluctance that I approached the welfare department again in 1996.

In 1993, I had managed to stay in the service after fighting the decision to retire me. The service’s withdrawal of support came at a particularly difficult time — just as I had told the service’s psychiatrist that my young niece, who was terminally ill, had maybe six months to live.

In 1996, the welfare officer told me there was no support for someone who had the long- term symptoms of PTSD. I was told there were people who could debrief immediately after an incident, but not after the illness had gone untreated for some time, as mine had. The delay in seeking help was due to a lack of awareness of what had caused the symptoms that I was experiencing.

The welfare officer told me she would speak to the chief medical officer and meet me again to tell me what options were available to me. The answer came two weeks later — I was either to stay in the service and see my GP for help or resign. The Met had no counsellors available for my kind of problem, I was told, and all the resources that had existed were no longer available to me. The meeting lasted maybe 10 minutes.

I could not carry on without treatment and so I had no option but to see the chief medical officer regarding a medical retirement.

During September 1996, I went sick. I saw the chief medical officer for an interview which lasted no more than five minutes. I was told to go home and await the decision regarding my medical retirement and whether or not an injury award would be made. After all, PTSD is all in the mind; I didn’t have anything visibly wrong with me. I was then left sitting at home for six months, without once being contacted by any welfare personnel or management from my division. The first time I was contacted was by my chief superintendent who told me that I had been granted a 15 per cent injury award. I had 30 days left to serve before my medical retirement. I appealed this ridiculously low amount. Of course, it took a considerable amount of time, and I remained living on a pension equal to half of what my salary had been. This lasted nine months. Eventually, I had a two-hour interview with a Home Office-appointed consultant psychiatrist, and my injury percentage was increased to 65 per cent. Having seen my GP as recommended by the service welfare, I waited 18 months to be referred via the local hospital’s psychiatric unit to a psychologist. After two consultation sessions, I was told that I needed about 50 sessions of counselling, Or one year’s worth.

The NHS only provide six sessions free of charge; the others would cost me a I am now in a situation whereby I am unable to work, unable to get counselling and have a criminal injuries claim outstanding which is in its fifth year of appeal. It dismays me that having been told by a clinical psychologist that after one year I would be better and able to return to work, the service would not invest that time and money in me. I have been paid the equivalent of my police officer’s wages for not working (actually, slightly more because of the injury percentage) but all the thousands of pounds spent on my training has been wasted. Instead of investing in one year’s salary – and the salary of a psychologist or even private sessions at £60 a week for a year to enable me to do the next 20 years Of service – all my training, knowledge and experience has been thrown away. I am sure I am not the only one.

Insult to Injury

 

Transcript

SARAH FERGUSON: Good evening and welcome to Four Corners.

Tonight the scandalous treatment of police suffering from post traumatic stress after exposure to violence and trauma.

Despite advances in the treatment of PTSD in the military, former policemen say they’ve been abandoned when they were at their most vulnerable.

It’s estimated 1 in 5 police officers either have or are at risk of developing PTSD – making them potentially a danger to themselves and to the public they serve.

In Victoria alone 35 serving policemen and women have committed suicide since 1995, including 4 this year.

In tonight’s program police from three states describe how their claims were treated with suspicion and how they were scrutinized in ways that made them feel like criminals. In some cases this included being secretly filmed by insurance investigators.

Quentin McDermott reports.

QUENTIN MCDERMOTT, REPORTER: Every morning Brendon Bullock wakes from his nightly terrors and begins his daily battle to survive.

BRENDON BULLOCK, RETIRED NSW POLICEMAN: I suffer from intrusive nightmares at night, I suffer from insomnia, I can’t sleep unless I’m medicated.

QUENTIN MCDERMOTT: At dawn he’s greeted by his loyal companion, Boss, who serves as a reminder of the man he used to be.

BRENDON BULLOCK, RETIRED NSW POLICEMAN: The Staffordshire bull terrier breed is renowned for being bold, fearless and totally reliable, and much like I once was.

QUENTIN MCDERMOTT: Brendon starts his day with two hundred milligrams of anti-depressants.

This decorated former New South Wales police officer is strong on the outside but shattered on the inside.

BRENDON BULLOCK: From the onset of my career I was exposed to extreme acts of violence, suicides and homicides. These traumatic incidents that I witnessed, I shut away in my subconscious mind.

QUENTIN MCDERMOTT: Now, severely disabled by post traumatic stress disorder, it’s a battle just to get out of the house.Even driving to the shops is a major mental challenge.

BRENDON BULLOCK: I’m very hyper-vigilant. Um I’m constantly aware of my surroundings and who is around me at the time. I am constantly on the lookout for people following me I’m very apprehensive about being in public places. They are environments that I consider myself when in them to be vulnerable. It’s in my nature to um be constantly on the lookout for danger.

QUENTIN MCDERMOTT: It was a very different Brendon Bullock who graduated from Goulburn police academy in 1999.

BRUCE BULLOCK, BRENDON’S FATHER:The graduation ceremony at Goulburn way back then was something very special. Um from a, from a dad’s point of view I was really pleased for him and proud of what he’d been able to achieve, and ah get to a point of a goal that he’d had for quite some years prior to that.

BRENDON BULLOCK: For me the job was very satisfying. It gave me an opportunity to help people, to make a difference in someone’s life, er, to investigate crime, and to bring perpetrators to justice.

QUENTIN MCDERMOTT: Brendan was a detective in the Terrorism Investigations Squad and surveilled organised crime figures for the Australian Crime Commission.As a front line officer he had death threats, and was violently assaulted.He attended murders, suicides and horrific traffic accidents.Four years into the job, it started getting to him – but he couldn’t admit it.

BRENDON BULLOCK: I was supposed to be a police officer. I was supposed to be able to deal with trauma, um, process it, and move on.

QUENTIN MCDERMOTT: So is there a stigma attached to putting your hand up and saying, I need help?

BRENDON BULLOCK : I don’t think the culture of the New South Wales Police Force allows their members to have the confidence to open up to their superiors and disclose to them that they are feeling psychological effects of um, everyday stresses that police go through, yeah. I could perceive this old school of, you know, get through it, get it done. There just didn’t seem to be any debriefing, you know, for these traumatic events that he had to witness and be part of. And um i-in a word he started to break, openly. You know, emotionally on- by our phone call conversations, um he just- It was, it was very rapidly becoming all too much.

BRUCE BULLOCK, BRENDON’S FATHER: I could perceive this old school of, you know, get through it, get it done. Th-there just didn’t seem to be any debriefing, you know, for these traumatic events that he had to witness and be part of. And um i-in a word he started to break, openly. You know, em-emotionally on- by our phone call conversations, um he just- It was, it was very rapidly becoming all too much.

QUENTIN MCDERMOTT: One night in 2011 he went home, and never went back on duty, after being called to a domestic incident at a house in inner-west Sydney.

BRENDON BULLOCK: I arrived at the scene as one of the first response officers there and I observed a male person in the driveway of the residence, which he was covered in blood. And he disclosed to myself and other officers that he had killed his wife. I made my way down the back yard, into a, a flat underneath the house, and it was there that I found a woman who had been eh…hacked to pieces.

QUENTIN MCDERMOTT: Brendon shielded two junior constables from the harrowing scene in the flat below. But he couldn’t protect himself from what he had witnessed.

BRENDON BULLOCK: It was the day that I had to be true to myself and accept that I was unable to process and deal with trauma, um, any longer.

QUENTIN MCDERMOTT: Did he tell you about that incident?

BRUCE BULLOCK: He did.

QUENTIN MCDERMOTT: What did he say?

BRUCE BULLOCK: He just, he just told me the circumstances of how the callout came and what he was required to do. He was- he had two junior constables under his care that evening, and um he, but he [crying] Excuse me.

QUENTIN MCDERMOTT: For Brendon, the images of the wife mutilated by her husband tipped him over into full-blown mental illness.

JOHN COX, PERSONAL INJURY LAWYER: Brendon Bullock is one of the um worst affected Police Officers I’ve seen um when I first saw him. But then in terms of the impact that the delays and the litigation process took I watched his symptoms become significantly exac- exacerbated.

QUENTIN MCDERMOTT: When Brendon Bullock applied for compensation, it marked the start of a five year battle with insurers operating on behalf of the New South Wales Police Force.

JOHN COX: Police that end up in this situation with PTSD and out of their job um I think have a ah a right to feel that their claims will be handled swiftly but instead they find the opposite. And their claims are delayed, they’re frustrated and they go through quite lengthy process in getting um compensation and insurance claims paid.

QUENTIN MCDERMOTT: Are those delays justified?

JOHN COX: No they’re not justified. In my experience ah the delays ah most often are deliberate delays.

QUENTIN MCDERMOTT: Do some police officers simply give up?

JOHN COX: Yes. They do. And that’s why I think this is a deliberate ploy. Even one police officer giving up his claim is a significant saving for an insurance company.

QUENTIN MCDERMOTT: Brendon was covered by the police’s Blue Ribbon insurance which entitles officers who are incapacitated to Total and Permanent Disability benefits.

JOHN COX: These people aren’t fraudulent, these claims aren’t fraudulent, these are the very best of the police that I see go out with PTSD. And can I just say that the pattern that occurs almost exclusively with these cl- with these claimants is that they come in and see me and they spend a significant part of that first conference crying in front of me. And I’m going to suggest to you that fraudulent claimsters would have difficult um or would be extremely good actors to go through that.

QUENTIN MCDERMOTT: Instead of being granted your Blue Ribbon death and disability payment quickly, what occurred?

BRENDON BULLOCK: A lengthy and intrusive investigation into my disability.

QUENTIN MCDERMOTT: The insurers went to extraordinary lengths to check the veracity of Brendon’s claim. Investigators hired by one insurer, MetLife filmed him on at least six occasions, at his home, out shopping and going to the beach with his family.

Brendon’s lawyers wrote to MetLife, saying: “We ask that no surveillance is conducted on our client”, adding: “in 2006 and 2011 our client received death threats… Covert surveillance could exacerbate his condition.”

QUENTIN MCDERMOTT: Did they stop the surveillance?

BRENDON BULLOCK: No, they didn’t.

QUENTIN MCDERMOTT: As the surveillance continued, Brendon rang a MetLife supervisor, to ask about his claim for a total and permanent disability benefit.

Audio of conversation, Brendon Bullock and Metlife supervisor.

BRENDON BULLOCK: Mate I wanna talk to you about my claim – my TPD claim… Mate, what’s the delay with this TPD claim of mine?

QUENTIN MCDERMOTT: He also wanted to see a psychiatric report commissioned by MetLife.

Audio of conversation, Brendon Bullock and Metlife supervisor

BRENDON BULLOCK: You should have a copy of that on file.

METLIFE SUPERVISOR: I believe we do, yes.

BRENDON BULLOCK: Mate why hasn’t that been sent to me, or sent to my legal team?

METLIFE SUPERVISOR: Er because unfortunately, First State Superannuation, which are the owner of the policy, forbids us to send medical reports to the claimant themselves.

QUENTIN MCDERMOTT: What MetLife’s supervisor didn’t reveal was that seven months earlier, the psychiatrist had advised that Brendon’s claim should be accepted.And the psychiatrist warned: “His condition is severe…he remains badly depressed, if not at risk of suicide.”

BRENDON BULLOCK: At that particular time I was in a state of self-destruction. I was drinking heavily, I was heavily medicated. Um I was hyper-vigilant, ah very aware that I was being watched, yet couldn’t understand why this surveillance was continuing.

QUENTIN MCDERMOTT: One day Brendon snapped, and confronted a private eye who was parked in his street.

Video of encounter between Brendon Bullock and private investigator

BRENDON BULLOCK: How are you doing mate, sitting outside my house?

PRIVATE INVESTIGATOR: This ain’t outside your house. I’m not outside your house.

BRENDON BULLOCK: Mate you’re sitting outside my house; what are you doing?

PRIVATE INVESTIGATOR: I’m not sitting outside your house…if you’ve got any problems call the cops. I’m about thirty metres from yours; I don’t know what you’re so rattled about.

BRENDON BULLOCK: I beg your pardon?

PRIVATE INVESTIGATOR: I don’t know what you’re so rattled about.

BRENDON BULLOCK: You’ve been sitting in my fucking street for three days mate!

PRIVATE INVESTIGATOR: Yeah?

BRENDON BULLOCK: That’s what I’m fucking rattled about! Who are you working for?

PRIVATE INVESTIGATOR: Nothing to do with you. It’s got nothing to do with…

BRENDON BULLOCK: Who are you fucking working for? You’re a fucking idiot mate.

QUENTIN MCDERMOTT: The private investigator has told Four Corners that he was conducting surveillance in Brendon’s street – but not on Brendon. However Four Corners has established that on at least ten occasions after MetLife knew Brendon was suicidal; their investigators continued to surveil him.

BRUCE BULLOCK, BRENDON’S FATHER

QUENTIN MCDERMOTT: Do you think all the delays a-and the surveillance and everything exacerbated his condition?

BRUCE BULLOCK: Without a doubt. He, he spiralled downwards after that started to happen, over that period of time, unbelievably rapidly. A-and that was when by phone, the hundreds of hours of phone calls, you know, when he was in a really, really bad way, looking for help- [upset] It was really unfair. And I certainly did, and I’m sure Sandra did as well, we started to have some grave concerns about him.

QUENTIN MCDERMOTT: Nine months after he lodged his disability claim, MetLife told Brendon they wouldn’t pay out, as a new insurer had taken over the policy.

BRENDON BULLOCK: The decision that they came to ah caused me t-to give up all hope. Um their decision to decline my claim ah pushed me to the edge and I just couldn’t take it anymore.

QUENTIN MCDERMOTT: Brendon attempted to take his own life in his own backyard at home. His wife and two young daughters found him just in time.

BRENDON BULLOCK: It’s something I live with every single day and regret my actions. And I’ve got to take responsibility for those actions. But what I won’t accept is how the insurance companies drove me to a sense of no hope, no positive outlook. Yeah.

BRUCE BULLOCK, BRENDON’S FATHER: They were warned that there was a probability that Brendon would attempt, and they just wanted to sweep it under the carpet. I, I just I can’t, I can’t fathom why anybody would want to treat anybody like that. I-it’s madness!

QUENTIN MCDERMOTT: Do you blame them for what occurred?

BRUCE BULLOCK: Absolutely, one hundred percent. I have no doubt about that at all. Without those years of torture, the surveillance, the lack of support and all the above, Brendon wouldn’t have got to the point that he did. No doubt.

QUENTIN MCDERMOTT: A common tactic by the police’s insurers is to use surveillance to test an officer’s claim of PTSD.But most surveillance footage reveals nothing about a person’s state of mind.

PROFESSOR SANDY MCFARLANE, University of Adelaide’s Centre for Traumatic Stress Studies.

QUENTIN MCDERMOTT: Can the surveillance exacerbate an Officer’s PTSD?

SANDY MCFARLANE: Oh very much so. I mean one of the things that we know is the triggers in the environment will often drive people’s symptoms and distress. So if um ah a person is being followed it very clearly can make them significantly worse because ah they perceive this threat in their environment that that you know brings back very real things that have happened to them in their career.

QUENTIN MCDERMOTT: Leading psychiatrist SANDY MCFARLANE has assessed hundreds of officers with PTSD.

PROFESSOR SANDY MCFARLANE: As a medical researcher I have to go and get very detailed consents from people ah to collect information about their health and welfare. Ah and I really don’t understand how under the privacy legislation these people can be followed and filmed ah in that way.

QUENTIN MCDERMOTT: When Greg, a New South Wales cop who asked us not to use his surname, made his claim, he too was filmed – shopping at the supermarket, walking to his car with a coffee; drinking another coffee in a restaurant. And here, talking on the phone.

GREG, RETIRED NSW POLICEMAN: I’ve gone from being a- a high ranking commissioned officer in a police force to basically being t- treated like a criminal. What they say to people is that well we don’t believe you. Um and we’re going to fight you all the way and I mean ultimately I, I think what they want to do is just drag it out as long as they can so you can either give up or go or- or go and kill yourself.

QUENTIN MCDERMOTT: In a 17-year career as a New South Wales cop, Greg was exposed to one horrific event after another.

GREG: The things police see and – and do all police, not just me, um almost on a daily basis are just you know now that I look back on them horrible, horrible things. Um you know people who’ve blown their heads off with shotguns, ah people who’ve jumped under trains, you know you’re picking up body parts, you’re holding you’re holding ah the bodies of- of dead babies that have died and then dealing with the emotions of the family.

QUENTIN MCDERMOTT: The deaths of children hit Greg particularly hard. He found himself taking it out on his own kids.

GREG: I’m pretty overprotective. I’m uh you know w- if one of my kids sort of hurts, hurts themselves um I tend to overreact quite badly. Um…

QUENTIN MCDERMOTT: What do you mean by that?

GREG: Ah well, you know I, because- because of the emotions are so high an- inside me is that ah it- it normally ends up turning to anger, which sort of the reverse of what it should be. So it doesn’t make for a very happy family life if you know what I mean.

QUENTIN MCDERMOTT: It’s very confronting for them.

GREG: Mm… Oh it’s … m- my- my journey with PTSD has been horrible for them. I have an eight year old son who’s really only known me as an angry person and that- that’s not a really good situation for a family. I mean we’re lucky that we’re s- we still are a family to be honest.

QUENTIN MCDERMOTT: For Greg, the incident that triggered his spiral into PTSD, was the murder of an indigenous woman, Theresa Binge, in country New South Wales. Is this the spot?

GREG: Yes Quentin.

QUENTIN MCDERMOTT: Her body was found dumped in a culvert.

GREG: I still find it hard. There’s an enormous sense of frustration and some guilt I suppose. She was a 43 year-old woman who was murdered and er, dragged out here in the middle of nowhere, naked, bashed, and displayed, and erm, that’s the long story short. You know, some people may be able to switch off, I don’t know, but um I still think about her and what happened, today.

QUENTIN MCDERMOTT: Thirteen years on, his failure to bring Theresa’s killer to justice still causes Greg intense distress. How did that investigation start?

GREG: So it was 2003 um … just give me a minute. It’s pretty hard to talk about…I just can’t believe I still get so upset about this.

QUENTIN MCDERMOTT: As the horrors of life on the front line multiplied, so too did Greg’s efforts to suppress them.

GREG: You just got on with it, because I mean w-what’s the choice? You can’t have coppers you know in the corner rocking back and forth every time they see a dead body. N- No work would get done. There are things to be done so you push them to the side and you get on with it.

QUENTIN MCDERMOTT: But his anger – a dangerous symptom of PTSD – was growing. Finally, he snapped.

GREG: It was building, building and building, the anger. Um and not just towards crooks but towards my colleagues. Um and you know, it was it was sort of the case that um you know I, I s- y-you scare yourself. You’re walking around with a firearm on your hip and y-you’re that angry and you’re that wound up and um you don’t sort of think that there’s any out. It’s not a good place to be if you’re a cop with a gun on your hip walking round the streets full of that much anger. It’s just not safe.

KYLIE, GREG’S WIFE

QUENTIN MCDERMOTT: He came home and- and he was punching holes in the wall wasn’t he?

KYLIE: Yes. Yeah, it was … it was shocking. It was confronting. A man that I saw as someone who was strong, very capable, very intelligent, very…I was so proud of him brought down to a level of being un- not in control of his emotions. It was it was … upsetting. It was devastating.

QUENTIN MCDERMOTT: After he put his claim in, Greg and his family were followed and filmed.

GREG: To learn that you know for 80 hours some guy in a car with a camera followed me around and took photos of me, followed my wife, took pictures of my kids at the beach, um is absolutely humiliating.

KYLIE: I don’t see how it’s lawful to film children without parents’ express permission When it comes to children, it’s not right and Greg and our family does not deserve to be treated that way.

QUENTIN MCDERMOTT: Greg’s last day on duty was six years ago – but even now, he and Kylie suspect they are still being surveilled in relation to a further claim.

KYLIE: It’s not helping Greg. He’s scared to go out in case he’s being followed. It can happen at any day at any time. Um we’ve recently had a car sitting out the front taking photographs. We’ve got it on we’ve got CCTV footage of it. We have cameras around our house. We have six foot walls to try and keep some privacy but still they persist.

QUENTIN MCDERMOTT: Greg has even closed down his Facebook account, after investigators hired by one insurer – Employers Mutual – started spying on his posts.The investigators captured and kept more than 13,000 items from Greg’s Facebook account. But they insist: “We did not breach privacy legislation in our data collection activity.”

JOHN COX, PERSONAL INJURY LAWYER: The desktop surveillance is something that we saw commence approx 18 months ago and these are ah private investigation companies retained by the insurers and the police force ah to basically ah monitor and collect data on social media about these claimants.

QUENTIN MCDERMOTT: How intrusive is it?

JOHN COX: Extremely intrusive and I must say not only intrusive but in my opinion ah the actions of some of these investigators are illegal.

QUENTIN MCDERMOTT: In what sense?

JOHN COX: Well in the sense that social media is important for many ex-Police. It is the only way that they socialize if you like. Ah and they have high security settings. Now the law says Section 308H that anyone who breaches a security setting on a, a computer system um is committing an offence. In the desktop enquiries I’ve seen that’s occurred. I’m instructed that my clients have had very high security settings and they’ve been breached.

QUENTIN MCDERMOTT: Greg has finally won a settlement for total and permanent disability. But his battle with EML is continuing. He blames the insurers’ tactics for damaging his chances of recovery.

GREG: Here I was trying to get my health back, mental, physical everything, keep my family together and all they were doing was tearing it apart and you know still continues today.

PROF SANDY MCFARLANE, University of Adelaide’s Centre for Traumatic Stress Studies: In my view there’s an enormous conflict of interest ah for the insurers. They’re about saving money ah and about profits. And I think that potentially a-at times drives what I would see as being ah unethical behaviour ah and not understanding that they’re actually part of a health and welfare system where a an equal concern needs to be about providing people with the care ah and compensation and income maintenance for people who have genuinely ah been injured ah in the course ah of a public service.

QUENTIN MCDERMOTT: In Victoria psychologist Tony McHugh has helped police and military veterans recover from trauma. Surprisingly, he says, it isn’t war veterans who suffer the greatest psychological damage.

DR TONY MCHUGH DEPARTMENT OF PSYCHIATRY, UNI OF MELB: Police are the most traumatised group in the community. Um w-we know this ah because of exposure to police stories. We know this from the limited research that is done. Ah over a 20 year career, ah police will seem ah many, many badly injured and deceased people way in excess of what one would normally see in a military career.

PROF SANDY MCFARLANE: As many people are developing the disorder as have it at the current time. So eh. We’re really talking there about twenty percent of ah the Police Forces around Australia have have got a a group of people who at significant ah risk in terms of their mental health.

QUENTIN MCDERMOTT: So one in five police officers around Australia either have or could develop PTSD?

PROF SANDY MCFARLANE: Yes eh that that would be a, a reasonable ah estimate.

QUENTIN MCDERMOTT: What effect can that have on their ability to do the job?

SANDY MCFARLANE: I think that’s really the critical issue that the public needs to be interested in. Ah there are number of ways that ah an officer ah is I think a risk to themselves and to the community.

QUENTIN MCDERMOTT: In Victoria, the scale of the problem has been painfully exposed by a spate of police suicides. Thirty-five serving officers have taken their own lives since 1995, including four this year alone.

DR TONY MCHUGH, DEPARTMENT OF PSYCHIATRY, UNI OF MELB: What we know is that suicide overlaps enormously with mental health problems and if we have undiagnosed mental health problems in exposed populations like the military or police, then it’s likely that there’s going to be a greater number of suicides…Edit… The systems haven’t done well enough in looking at this and ah the sooner the the number of suicides can be reduced, hopefully to practically zero, the better.

GRAHAM ASHTON, CHIEF COMMISSIONER VICTORIAN POLICE: As with many police I’ve had colleagues that have er at the extreme end of mental health trauma have taken their lives and so I’ve felt that personally and er it’s had an impact on me personally and so it’s something that I’m very much personally committed to as a priority for Victoria Police to get right and improve.

QUENTIN MCDERMOTT: Last year Police Chief Commissioner Graham Ashton ordered a review into the mental health and wellbeing of officers in Victoria. It concluded that the culture must change from the top down.

GRAHAM ASHTON: It actually had some strong recommendations for us, telling us that we hadn’t been providing the necessary leadership around these issues. Our managers weren’t sufficiently skilled in mental health management. They weren’t skilled enough in terms of knowing what to do to provide adequate support, and weren’t interventionist enough in relation to reaching in, looking for signs of trouble and difficulty with our staff. We recognise it as an issue. The next step is to actually deal with it as an issue.

QUENTIN MCDERMOTT: Rob Bailey is a survivor of the infamous Russell Street bombing in Melbourne thirty years ago; he counsels other officers with PTSD who he believes, the system has failed.

GRAHAM ASHTON: I often have been asked by ah professionals to go and visit police who are in p-poor situations, some of the serving members and some that are ah retired police, ah from professional people and they’re in a bad way. They’re in a bad way and they feel like they’ve been abandoned.

QUENTIN MCDERMOTT: It it’s a terrible waste of talent as well isn’t it?

ROB BAILEY: It is and in dealing with the retired police, it’s really, really sad to see some of these people who headed up major divisions in the Victoria Police that are now retired sitting there drinking a slab of beer and a cask of wine every day.

QUENTIN MCDERMOTT: Glenn Keyte has only just left the Force after a long and distinguished career. When he worked in internal affairs, he helped investigate the suicides of fellow officers. He says the need for change is now urgent.

GLENN KEYTE, RETIRED VICTORIAN POLICEMAN: How about getting them some treatment, rather than knocking them back? Because I’m telling you now, there will be more and more of this happen and how many police members have to resign, retire, suicide, before they actually sit there and go, okay, alright, we’re going to acknowledge this problem? It’s huge and it’s not going to get any better. It’s only going to get worse.

QUENTIN MCDERMOTT: After dealing with a number of police suicides Glenn too developed PTSD. And like many others, he didn’t get the help he needed.

QUENTIN MCDERMOTT: When you went back to Vic Pol and said I have PTSD did they accept that?

GLENN KEYTE: No you’re asking for help, but then when you say, well how do I get it, they say, no. And when you get a refusal it’s like they dismiss, that you’ve got no issue at all. And then when that happens what do you do then?

QUENTIN MCDERMOTT: For the psychiatrists who treat police officers like Glenn, early intervention can make the difference between keeping an officer in the job, and throwing him on the scrapheap.

PROF SANDY MCFARLANE, UNIVERSITY OF ADELAIDE’S CENTRE FOR TRAUMATIC STRESS STUDIES: All the evidence is that that’s where we need to go and um one of the challenges is that we’re dealing with a culture of people who tend to deny their own welfare ah and ignore their own suffering. I mean often you have to do that in extreme circumstances to function. So they’re not an easy group to get up eh to take up the opportunities for early intervention but I think that requires a very big cultural si- shift and a whole programme of education.

TONY MCHUGH, DEPARTMENT OF PSYCHIATRY, UNI OF MELB: My particular hope is that we will get earlier treatment interventions. Um th-that’s a win for everyone. It’s a win for the Force, it’s a win for the officer and it’s even a win for the Work Cover system. Earlier intervention prevents the growth of ah mental ill health.

QUENTIN MCDERMOTT: How helpful or unhelpful um in all of this are the insurers?

TONY MCHUGH: The insurers have an incredibly important role to play and my my view is that they don’t play it well enough at times. Um there’s data, ah there’s data that talks about the number of cases that are rejected and the number is way too high.

PROF SANDY MCFARLANE: The trouble is that so often these organisations see this as simply a problem of compensation. This is not just a problem of compensation. It’s about how you know humankind can only tolerate so much reality.

QUENTIN MCDERMOTT: Tony Crowley joined the South Australian Police Force when he was 16 years old. He devoted his whole working life to the job – and left a broken man.

PROF SANDY MCFARLANE: Tony’s story is one that’s very typical ah of Police Officers. He he went in enthused, energetic, hoping that he could do some good for the community um and really from a fairly early age ha- was exposed to some pretty horrific situations.

TONY CROWLEY, retired SA policeman: Shotgun blasts to the head, um, people hanging from their sheds, um, people gassing themselves in their cars, people gassing themselves with their families in forests in their cars, murder-suicides.

QUENTIN MCDERMOTT: Tony himself personifies the police’s failure to deal with mental illness, and what can happen to an officer on duty when early treatment isn’t given, and post traumatic stress disorder goes unchecked.

TONY CROWLEY, RETIRED SA POLICEMAN: My temper wouldn’t just hover around nought to ten, it would go from nought to a hundred at a situation. If things weren’t working at work properly, instead of just complaining or fixing it, I’d break it. I’d put me fist through it.

QUENTIN MCDERMOTT: Sandy McFarlane is Tony’s treating psychiatrist.

PROF SANDY MCFARLANE: He was a man who had always been very willing to walk forward towards danger but that takes its toll and there comes a point when he gets into those situations he begins to lose control of himself.

News piece: Andrew Mark Norrie was arrested last Friday near Mount Gambier after what police claim was a seven day shooting spree…

QUENTIN MCDERMOTT: After surviving a gun-fight with a notorious serial killer, Tony was ordered back on duty that same night.

TONY CROWLEY: I took from that that um many things, culture, um man up, um if you’re tired stiff shit and if you think you’re stressed out also stiff shit, you’re going to come to work um and don’t even think about going sick. You know j- just brutal words and brutal attitude. Ah that’s probably the closest to counselling I ever got in my life a-and that that is a fact.

QUENTIN MCDERMOTT: Tony Crowley experienced an unending series of horrors. As the images piled one on top of another, so too did the symptoms of PTSD – nightmares, flashbacks, insomnia, suicidal thoughts – and a growing, dangerous anger.

TONY CROWLEY: If there was a huge fight on I wanted to be there, I wanted to be amongst it. If there was a weapon involved, if there was a gun involved…I don’t know what I was thinking, but I wanted to be the first there, I wanted to be, I wanted to be involved.

SANDY MCFARLANE, University of Adelaide’s Centre for Traumatic Stress Studies: The more an officer becomes traumatised by the job um they become increasingly worried as they approach a dangerous situation. And one of the emotions that can override fear is aggression. So one of the real risks is that Officers who are becoming really increasingly anxious become increasingly aggressive and increasingly impulsive.

QUENTIN MCDERMOTT: At a meeting one day, Tony lost control and his anger boiled over, when he thought his boss was being rude.

TONY CROWLEY: I snapped, yeah, I did. I remember clenching and shaking and- and um I had thoughts of punching him. I was going to punch him I caught a train and went home. Um and Ann come home from work and I just said eh I think my days are numbered. Um um this happened today at work and and I’m going to hurt and kill someone a-and th- this is the end of my career and I couldn’t see myself coming back out of that ever. Um so th- th- that was my final straw.

QUENTIN MCDERMOTT: Tony left the Force and lodged an insurance claim – but his troubles didn’t end there. The South Australian police wanted him to return to work, and sent him for an assessment with a psychiatrist they’d hired.

TONY CROWLEY: My temper was at 100 per cent and it embarrasses me to say this . There was a spare chair sitting next to me and I pictured it and I was going through the motions of throwing that chair through the 30th story window of Westpac House and him following it.

QUENTIN MCDERMOTT: Tony now lives off his police pension and a meagre award of $65,000 to fund his lifelong medication and treatment for PTSD.

TONY CROWLEY: I had so much qualifications and I offered training to so many people. They couldn’t use me for any of those. There’s something wrong with them. It- it’s it’s bad to the core a-and where do you start? I, I don’t know. Recognition I suppose is- is about the start of it.

SANDY MCFARLANE, UNIVERSITY OF ADELAIDE’S CENTRE FOR TRAUMATIC STRESS STUDIES.

QUENTIN MCDERMOTT: It seems like such a waste of human capital to have highly trained officers ending up severely disabled and even suicidal. Would you agree with that?

SANDY MCFARLANE: Absolutely. And ah I think it’s a tragedy that the Government ultimately doesn’t sit back and look at the evidence and see that these are occupations that carry with them a cons- significant risk to the health and welfare of people who voluntarily go into these roles. I think the Governments have actually negated their responsibility to protect people who serve the community um and I think have put the bar f- too high in terms of long term compensation for officers.

GREG, RETIRED NSW POLICEMAN: When you disengage from the police force, um there’s very, very little dignity. There’s almost none. To the point where you are really treated like a criminal. The very criminal, the very criminals I used to lock up so when they follow me around like a criminal or follow my wife and kids and take photos of them, that’s the stuff I used to do to people who are doing armed robberies. Now you think what have I done to deserve that?

QUENTIN MCDERMOTT: After four years, Brendon Bullock’s claim for total and permanent disability benefits was finally accepted.

But his life now is a far cry from the day he graduated.

BRUCE BULLOCK, BRENDON’S FATHER: I-it’s left a gaping hole in him. Um and he’s really, really sorry that it’s come to this. He misses it.

BRENDON BULLOCK, RETIRED NSW POLICEMAN: I struggle with it every day. I have lost a career that I loved. I lost a marriage. It’s broken me.

SARAH FERGUSON: Given how much we ask of our police is it too much to expect that we take proper care of them when they need it most?

 

END

Institutional Oppression

Institutional Oppression

“I have recently been looking into the area of ‘injured on duty’ (IOD) police officer pension enhancements and found that a significant part of my budget is consumed every year on these payments which generate no benefit to the people of Avon & Somerset. ”
– Sue Mountstevens Avon & Somerset PCC 14th August 2013

Over the past week or so, the two recent blog posts have focused on how badly and vindictively those injured on duty are treated compared to other samples of the populace and similar schemes.  This post is the apogee of a trilogy.

Trilogy is such a suitable word as it originates from the Greek word trilogia, meaning a series of three related tragedies performed at Athens at the festival of Dionysus, the god of ritual madness (among other things).

It’s both tragic and madness that police pension authorities administer injury awards with such intermingling of corruption and disdain.

  • Why do some forces think it acceptable  to threaten to remove or suspend awards when such an action is patently unlawful? viz. Merseyside, Avon & Somerset, Northumbria, Cambridgeshire and Nottinghamshire et al.
  • Why do police pension authorities deliberately pervert, or fundamentally not understand, the Regulations? In every Judicial Review Mr David Lock, Q.C. destroys the barrister used by police forces (usually Mr Timothy Pitt-Payne, Q.C) and always proves that their assertions are wrong.
  • Why do police forces still think it is OK to reduce someones banding purely and unlawfully based on earnings and without any decision by a medical authority?  viz. Merseyside et al.
  • Why bully and bluster to unlawfully scare disabled former officers to disclose medical records from birth in order to unlawfully try to apportion a previous and final decision? viz. Merseyside, Avon & Somerset, Northumbria, Cambridgeshire and Nottinghamshire et al.
  • Why do they think it permissable for legal services to use their position to dissuade any appeal of an unlawful reduction with the threatened penalty of being liable to pay £6500 costs? viz. Merseyside, Northumbria et al.
  • Why should a retired former officer have to justify the final last decision of their lifetime injury award every two years AND then be subject to spending the next five years of their lives in a never-ending appeal process trying to correct the wrongs that should've never occurred? viz.  All police pension authorities with mass review programs
  • Why are those with IOD awards so despised to be treated in such a dehumanising way? viz.  Most police pension authorities
  • What drives the perverse jealously, that an injury award is something for nothing, that is directed against IODs? viz.  Most police pension authorities

Walk a day in my shoes:

 Not because I want you to feel what it means to be disabled but because I want you to understand how it feels to be excluded

All that is described above can be summed up by a single phrase:

Institutional Oppression.

 

“Institutional Oppression is the systematic mistreatment of people within a social identity group, supported and enforced by the society and its institutions, solely based on the person’s membership in the social identity group   … The barriers are only invisible to those “seemingly” unaffected by it.
The practice of institutionalised oppression is based on the belief in inherent superiority or inferiority. Institutionalised oppression is a matter of result regardless of intent”

Any oppressive system has at its core the idea that one group is somehow better than another, and in some measure has the right to control the other group.  The dominant group considers itself more resilient, harder working, stronger, more capable, more noble, more deserving, more advanced, superior, and so on.

It starts as soon as someone is on long-term sick leave.

As soon as a high-functioning police officer is injured and unable to perform their full-duties then that person becomes a victim of institutional oppression. The dominant group, the senior management team, sees that the injured officer now has the opposite qualities to them, ones now attributed to the lesser group – vulnerable, lazy, weak, incompetent, worthless, less deserving, abnormal, inferior, and so on.

It needs to be said that the institutional oppression described here is narrower, more esoteric and less obviously damaging to society as a whole to when a woman makes two thirds of what a man makes in the same job, or when black young men are disproportionately stopped and searched – this is institutionalised sexism and racism respectively.  But ultimately all are on the same spectrum even with the acknowledgement that  receiving an injury award compared to not receiving any compensation for injuries received is firmly “privileged checked”.

Remember though that this is the police. High ethical standards are demanded from the upholders of the law and the Queen’s peace.  How evidently easily can the senior members turn on it’s supposed own without such behaviour affecting their conscience.  Just in an attempt to improve their financial commitments.

The so-called police “family” is a myth.  Once injured a target is painted on your back.

Why else did Mounstevens think it perfectly acceptable to declare that those injured on duty are of no benefit to society?  The answer is because of the core of institutional oppression that permeates the police service against those who have gone from being fit and high-achieving to being medically retired.

This view is endemic and is sadly not just the opinion of a rogue PCC.

Merseyside and Northumbria scare off those who want to appeal  as they make it clear they will do everything in their power to make sure the appellant will have to pay the PMAB costs.  Not only that but some IODs who had been unlawfully reduced have also been threatened with the prospect of being chased to Judicial Review if they have the ‘audacity’ to win the PMAB.

This creates  a perverse incentive for those disabled former officers, who having had ill-treatment and injustice foisted upon them, to avoid an appeal and acquiesce rather than run the risk of failing to convince the PMAB.

Or how about the selected medical practitioner that has taken it upon himself to bar any serving officer he sees, or the accompanying  federation representative, from taking contemporaneous notes during the ill-health retirement assessment?  Failure to comply ends the application.

Let us also mention another SMP who is guilty of  malice and malfeasance. When reviewing a retired officer this so-called doctor does not permit the spouse to talk AT ALL during the review and puts it as a prior imperative that she demands that the former officer shall not have an accompanying friend who has any knowledge of the Regulations.

The orthodoxy of some Federation representatives is not helping.  There are important exceptions and we are thankful for all those fed reps who still understand the significance of challenging wrong wherever it raises its ugly head.  Nevertheless within the past few months an IOD turned to a single fed rep for help and the response was “its people like you who make it impossible to get an injury award nowadays”.

Was this an isolated instance or an example of a global problem?  Does this fed rep really think that if people like Mounstevens are allowed to carry out their delinquency then all would be good in the land of injury awards?

Not on his life.  This is a battle on two fronts – it is a task of Hercules to prise an injury award from police forces in the current climate and police forces are simultaneously unlawfully trying to reduce their financial burden at the same time by mass review programs.  The correlation between the two fronts are that they are wilfully and menacingly ignoring the requirements of the Regulations.  But correlation does not equal causation.

Imagine if police pension authorities were not held to account in relation to reviews.  In this dystopia only the deluded would think awards would be given out like smarties.  But let us give the misguided fed rep that just for a second.  In this frightening world the injury award would be taken away six months later as there would be nothing to stop the police pension authority from doing whatever devious and unlawful act it wanted to do to protect it’s financial bottom-line.

All these elements of corruption have been occurring behind closed doors for years.

Enough is enough.

Fighting back will be a long, difficult process, and will take more than isolated individuals in silos questioning  whatever injustice is carried out against them. But this is one necessary activity, among many others we all need to try.

This is the start and the  strength of voice will build momentum to change the oppressive culture. Let’s not allow realism to turn to despair, meanwhile.

The stakes are too high.

 

 

Both are Injury Benefit Schemes – So why the Difference?

Both are Injury Benefit Schemes – So why the Difference?

“The fight is won or lost far away from the witnesses, behind the lines, in the gym, and out there on the road; long before I dance under those lights.”
Muhammad Ali

Some police pension authorities still have their head in the sand and refuse to admit there is a problem with how they administer police injury awards.

Let us look at the difference between how the police and the fire service treat those injured on duty.

“Harry Potter or Dr.Who”, “Babies or cats”, “chicken or turkey”, “White Rat or Brown Rat”, “or even “Jesus or Hitler”.  Harry Hill happily arranges ‘fights’ that attempt to determine which of two people or things from a scene are “best”.

Our irreverent fight is between the “Police Injury Benefit Regulations or the The Firefighters’ Compensation Scheme”.  Because we can’t get actors to dress up in costumes and fight this out on stage, we’ll decide this by pitting the number of Pension Ombudsman decisions that have been handed down for each scheme.

The twist in this exercise of silliness is that the big guys lose.  The rules are the smaller the number of complaints judged by the pension ombudsman the better the scheme is administered.

And onto the weigh-in.  In the left corner we have the Firefighters’ Compensation Scheme.  In the right corner, the Police Injury Benefit Regulations.

The Firefighters’
Compensation Scheme
(England) Order 2006
The Police (Injury Benefit) Regulations 2006
Part 8.—(4)Where it is necessary to determine the degree of a person’s disablement, it shall be determined by reference to the degree to which his earning capacity has been affected as a result of a qualifying injury  vs 7.—(5) Where it is necessary to determine the degree of a person’s disablement it shall be determined by reference to the degree to which his earning capacity has been affected as a result of an injury received without his own default in the execution of his duty as a member of a police force:
PART 9
1.—(1) Where a person is in receipt of an injury pension, the fire and rescue authority shall, at such intervals as they think fit, consider whether the degree of his disablement has substantially altered; if they find that it has, the pension shall be reassessed accordingly.
 vs 37.—(1) Subject to the provisions of this Part, where an injury pension is payable under these Regulations, the police authority shall, at such intervals as may be suitable, consider whether the degree of the pensioner’s disablement has altered; and if after such consideration the police authority find that the degree of the pensioner’s disablement has substantially altered, the pension shall be revised accordingly.

Which is better? There’s only one way to find out: FIGHT!

PO police v fire

The Regulations are near-enough identical but the maladministration  reported within the Firefighters compensation scheme seems dramatically smaller.  These numbers of 10 (firefighters) and 41 (police) relate to those Pension Ombudsman decisions concerned only with injury benefit matters.

As of 2015 the Home Office reports 44,000 full time equivalent firefighters compared to 127,000 police officers.

There are 2.27 complaints to the Pension Ombudsman for every ten thousand firefighters.  If there were 127,000 firefighters then the expected number of complaints would only be 28.86 – still lower than the 41 police decisions.

For every ten thousand police officers, there are 3.23 complaints to the Pension Ombudsman.

Yes, this is all unscientific, rather flawed and just a bit lighthearted.   There are other variables at play here that may account for some of the differences.  Is there proportionally more or fewer firefighters than police officers with injury awards?  Maybe the Fire Brigades Union is proactive and militant enough to be able to stop maladministration before the rot takes hold.  We haven’t got the answers.

But still taking all the variables into account, the majority of Pension Ombudsman police decisions are solely concerned with unlawful reviews.  There are no complaints to the Pension Ombudsman from firefighters with disputes over the firefighter being unlawfully reviewed and reduced even though the ‘power to  review’ regulation between the two schemes is, for all purposes, identical.

Something is amiss.  Same power;  different public bodies;  different application.  The fire service avoids maladministration but the police pension authorities are attracted to it like moths to a flame.

Attitude is an important factor here.  The Fire Service obviously does not have the overarching core power as law enforcers, their objective is to save lives not to uphold the peace.  So does the absence of such make the whole fire service more egalitarian?  Is the institution geared to being more of an equaliser and leveller between those who make the decisions within the fire service and those who are decided upon?

Serious  mismanagement and possible corruption can occur anywhere and it’s unfeasible to think the Fire Service is immune to it.  But the point being such behaviour can be magnified exponentially if the organisation has the capacity to justify restriction of individual liberties in order to protect the general welfare.

Corruption within the higher echelons in the police service depends on power and testosterone. Power and testosterone breeds arrogance.  Although senior civilians in the police can make pro-social decisions to indirectly benefit the public good they can also abuse their power by invoking anti-social decisions.  With no warranted power they can’t project their ‘might’ onto the general public, so they direct it inwardly towards the ‘plebs’.

A phenomenon clearly evidenced when the actions of HR managers, legal services, selected medical practitioners and force medical officers are criticality examined and labeled as maladministration by the Pension Ombudsman.

Pause to imagine a Fire service Senior Divisional Officer writing, on matters he is ignorant,  to a retired injured on-duty firefighter threatening to remove the award on made-up non-compliance of failing to fill-in an invented questionnaire.

Totally inconceivable.

This is exactly what happens in the Police.  Chief Superintendent Chris Markey from Merseyside Police believes his rank gives him the authority to threaten a member of the public to do something that person is not obliged by any legislation to actually do.  This is the underlying reason why the Pension Ombudsman hears more complaints about the police.  It is fair to say that power has not corrupted senior officers of the Fire Service to the same magnitude as the police.

Police pension authorities and their delegates should be responsible for what they do, just like everyone else.

Injury awards and how the police treat medically retired officers are examples of how those who run the police service are flouting the rules that are there to protect us all. This should send a strong message to the senior management that they cannot make the rules up as they go along. They are not above the law.

 

Project Fear

Project Fear

“never to admit a fault or wrong; never to accept blame; concentrate on one enemy at a time; blame that enemy for everything that goes wrong; take advantage of every opportunity to raise a political whirlwind”
– page 219 Analysis of the Personality of Adolph Hitler: With Predictions of His Future Behaviour and Suggestions for Dealing with Him Now and After Germany’s Surrender, by Henry A. Murray, October 1943

Merseyside’s Project Fear has evolved into Project Threat.  We’ve tried to point them onto a righteous path but they  still do not understand that they cannot threaten to remove an injury award just on the basis of whether or not a questionnaire is completed.

Let us be quite clear for the umpteenth time.  There is no power to punitively revoke an injury award.

Regulation 33 of the Police (Injury) Benefit Regulations states that if there is a negligent or wilful refusal to be medically examined then a decision can be made on the available evidence.   It does not say an award can be taken away as punishment.  In any case this  does NOT apply  to Regulation 37(1) — Reassessment of injury pension — so far as it relates to the statutory duty  placed upon a police pension authority to ‘consider’ whether there has been substantial alteration after a suitable interval.

Only after the police pension authority having considered whether the degree of the pensioners disablement has altered, and a suitable interval has occurred, it MUST then and only then refer the statutory medical question under Regulation 30 (2) (d) –  degree of disablement -to an SMP and, a result, it is only then that Regulation 33 can feasible ever apply.

This is an extract from a threatening letter being sent out to disabled former police officers written by Chief Superintendent Chris Markey, who evidently has never read the Regulations in his life.

remove award

The obvious reply to such a threat is to ask ‘under what power will you use to suspend my injury award?’.    Chief Superintendent Markey would not be able to answer this without either by telling the truth and admitting there is no power or without lying by saying there is and the Regulations permit him to do this (which if you are still in doubt – they don’t). Why would a senior officer debase himself this way?  Would he tell an untruth in a criminal investigation to get what he wants?

The questionnaire is a work of pure villainy.

Such guff deserves an appropriate response:

Dear Chief SuperNintendo Markey

I recently received a letter from you. Every two years or so I get one. This one suggested that there was an urgent requirement to address the problem of my lack of a questionnaire.

I am sorry, but after all these years my medical condition has not changed, and now I have run out of patience. I understand your need to ensure that people who have an injury award should be considered if there has been substantial change to see if the correct band is being paid, but as someone who never receives a nice and pleasant letter from you just asking ‘how I am and can you help’, I think it’s time you cut me some slack.

I think this and the tone of your letter, and threats of taking my award away, and suggestion that in some way I am a liar is what finally got my goat (I do not actually have a goat either. This is an expression in common usage, although even if I did have a goat I do not believe this amounts to substantial change.)

The questionnaire that you demand of me is rather confusing.  You first ask what my injury is.  Don’t you know?  This seems rather strange.  If you need me to explain it then something is amiss already.

If I answer NO to question 2 and declare that there has been no change then is this farce then over?  Surely you can’t send me to see a SMP if there there  has been no change.  The ‘review’ for all it’s purposes is in effect over.  Or won’t you believe me?

You then ask me to declare medical interventions.  Have you not heard of Chatham House rules? or more colloquially:  What is said to my doctor stays with my doctor.  Putting confidential medical information on a questionnaire that can be read by all and sundry does not seem to the correct way to process personal and confidential information.  The Data Protection Act can be very serious when it comes to medical information.

Throughout the questionnaire you jump from reference to  reference.   Does “your condition” reference back to the “medical condition” referred to at question 1?  Are you surreptitiously trying to determine apportionment in a review!?  Don’t you know you can only consider the degree of disablement.  I hope you aren’t already trying to declare that an unrelated medical condition has overtaken the index injury – in a tatty questionnaire.  Oooh! you are awful!

You then jump to the term “disability”.  Does that phrase simply refer back to the “medical condition” or is it meant to encompass something broader?  If so, what?  You are like a jumping bean, all over the place.

Out of interest have you ever seen the ESA50 form used by the government?  This is to do with applying and reapply for a benefit.  As you know an injury award isn’t a benefit – it is an award for life and the last decision made by the medical authority is final.  But the point is in the ESA50 they don’t just use YES/NO like you’ve done.  They have a ‘it varies’ option.  This is much nicer.  Can I suggest you add it for next time?

I am very puzzled with precisely what way my current ability to drive or ride a motor vehicle or use sporting equipment is relevant to the questions falling for consideration under the Regulations?  I would love it if you could explain this to me.

In like terms, please clarify the relevance of any current annual salary  to the relevant issue for consideration under the Regulations?

At this point I need you to post to me the last questionnaire I filled in and sent you. I can’t remember ever doing this but I may be mistaken.

I would like to see the answers I put. You must have a copy – how else can you compare what I’ve written then to what I might write now?  I do hope you have a copy.  Otherwise this might all be a fresh assessment. And that will be a very naughty thing to do.

Is the question of salary limited to income earned from employment or self-employment or is it meant to encompass income from any source (such as investments)?  This puzzles me. I’ve read and reread the Regulations and can’t see anywhere, anything that gives you authority to be entitled to that information, and how it touches upon the relevant statutory question.

My Great Aunt Bessy died last year (god bless her) and she bequeathed me her house.  I now rent this out.  I can’t see how this affects my capacity to earn.  Sure the rental income is income, but it isn’t earned income.  Could you please help me out with this sticky problem?

As you can see Chief SuperNintendo Markey I do have loads of questions.  I herewith give you 21 days to reply.  If you fail to reply I may take action to suspend any doubt that you are an idiot.

This is not an action that I would usually wish to take

Yours Sincerely and with love

XX

 

 

 

 

It’s What We Do

It’s What We Do

“Most men would rather deny a hard truth than face it.”
George R.R. Martin, A Game of Thrones

There has been numerous scandals recently of public organisations conspiring to pretend that everything was for the best, in the best of all possible public service systems — and anyone trying to tell the truth was dismissed as loons, threatened with the sack, gagged when they left or otherwise bullied by amoral apparatchiks.

In the UK public services, cover-up is a “win-win” for those in charge: top management continues unaffected while the cover-up is taking place and then retires on full pension, payment of contract and honours if the cover-up is exposed. The longer the cover-up continues, the greater each of those “wins”.

The material posted on this website is a statement of fact, so it would not amount to defamation as you cannot defame if what you disseminate is true.  Notwithstanding it is held in House of Lords’ decision in Derbyshire County Council v Times Newspapers [1993] AC 534 that a local authority had no right at common law to sue for libel to protect its governing or administrative reputation, because allowing it such a right would stifle pubic opinion and be contrary to the public interest.

Merseyside police obviously never got this memo as we at IODPA are hearing from people unconnected to us that their freedom of information requests are being refused by Merseyside because of the posts we have written.  Our researchers trawl WhatDoTheyKnow.com for relevant requests so we apologise in advance for those people whose requests have been refused because Merseyside is closing down the topic of injury awards, labelling all and sundry as ‘vexatious’.

Merseyside Police in it’s eagerness to covering-up their wrongdoing hasn’t considered the ‘The Streisand effect’.  This is the phenomenon whereby an attempt to hide, remove, or censor a piece of information has the unintended consequence of publicising the information more widely, usually facilitated by the Internet.

From http://m.mentalfloss.com/article/67299/how-barbra-streisand-inspired-streisand-effect

In 2003, Barbara Streisand sued photographer Kenneth Adelman for distributing aerial pictures of her mansion in Malibu. But Adelman was no paparazzo—he operated the California Coastal Records Project, a resource providing more than 12,000 pictures of the California coast for scientists and researchers to use to study coastal erosion. At the time Streisand sued Adelman for $50 million, the picture in question had been accessed ka whopping total of six times—twice by Streisand’s lawyers. Nonetheless, her lawsuit stated that the photos explicitly showed people how to gain access to her private residence.

 Of course, news outlets around the world reported on Streisand’s outrage, and before long, the photo on Adelman’s website (below) had received well over a million views. The photo was also picked up by the Associated Press and was reprinted countless times.

KENNETH AND GABRIELLE ADELMAN VIA WIKIMEDIA COMMONS // CC BY-SA 3.0

As if single-handedly causing the exact thing she didn’t want to happen wasn’t bad enough, Streisand also lost the lawsuit; the judge ordered her to cover the $155,567.04 Adelman incurred in legal fees.

According to wikipedia there are 49 ways to cover up public service malpractice.

We at IODPA have put a green tick next to the behaviour that we have  already experienced from police forces and this is just the initial reaction – there are 40 other indicators!

Initial response to allegation:

1. Flat denial  tick-1
2. Convince the media to bury the story exclamation
3. Preemptively distribute false information  tick-1
4. Claim that the “problem” is minimal  exclamation
5. Claim faulty memory  exclamation
6. Claim the accusations are half-truths  tick-1
7. Claim the critic has no proof  tick-1
8. Attack the critic’s motive  tick-1
9. Attack the critic’s character  tick-1

The orange exclamation marks are next to points that by their definition relate to acknowledgement, some contrition and acceptance that a problem may perhaps exist – such a seed of honesty is sadly lacking in our experience.  There has been no evidence of contrition or acceptance and Police forces have fully yanked their dial all the way up to DEFCON-1.  The 101 text book of how to deny there’s a problem and withhold incriminatory evidence is seemingly being followed diligently.

The 2015 HM Inspector of Constabulary report into corruption  barely mentions cover-up at all but the closest it comes is interesting:

“When corruption is uncovered there is a tendency within organisations, including the police service, to suggest or imply that the problem is one that is confined to a few rogue members or what are sometimes referred as ‘bad apples’. However, the history of policing has too many examples of institutionalised corruption for this view to carry much credence. Morever [sic], the notion of ‘bad apples’ narrows the scope of attention, often directing concern away from others and implies that, barring the individual ‘bad apples’, everything in the organisation is ethically sound. The literature suggests that this is rarely the case and that maintaining such a view is damaging to the health of the police service.”

This eagerness to be seen as ethically sound, despite evidence to the contrary, is inflated by self-serving bias.  A good weather indicator of corruption is when a public body, instead of facing the truth, goes on the defensive and overtly attempts to perceive itself in an overly favourable manner.

The Police Service Of Northern Ireland realised that they had a broken IOD system on their hands and commissioned David Scoffield QC to conduct a report.  There is little probability of the same happening on the main land as the 43 police services here refuse to admit that anything untoward is happening – even though the Regulations concerning PSNI and the rest of England & Wales are identical.  Even though any given police service denies any wrongdoing there will always be a general public interest in transparency.

If there is a plausible suspicion of wrongdoing on the part of the public authority, this may create a public interest in disclosure. And even where this is not the case, there is a public interest in releasing information to provide a full picture.

Our message is resonating. In just 16 months our pages have been viewed over 60,000 times in 69 countries.

iodpa by country

But trying to get the full picture is only a small amount of what IODPA does.  Behind the scenes we are a support network.

We value the individuals, and care about what has happened to each former police officer that feels the need to get in touch and walk through our door.

We have limited time and resources, but try and help as many IODs as we can.  These are disabled former officers with no one else to turn to.  Those medically retired with an injury award often feel alone and that nobody really understands the challenges they face each day living and can lead to isolation.

When ‘reviewed’, often unlawfully and always callously, this challenge is raised exponentially.

Who else can be people turn to for advice?  Unfortunately,  NARPO (National Association of Retired Police Officers) is ill-equipped to deal with these former officers.  Advice is wrong, damaging and often out-of-date.  With a few notable exceptions the localised NARPO ‘wisdom’ often consists of ‘just accept that the force can do what it wants…’

At the moment policing bodies see IODPA as an agitator.  We are rocking their boat and they don’t like it. Public humiliation, even when it’s justified, is a bitter pill to swallow for them. That is why they put up the wall and become defensive.

Their denial is avoiding responsibility for their harmful actions to others and saying “Nuh-uh. Not me! I didn’t do it.” One department within the force learns to lie even to other departments.   Human Resources tell legal services everything they are doing is legit; legal services tells the freedom of information team not to disclose anything that contradicts the ‘lie’.

They need to keep up the pretence of being a good guy and across time they come to believe their own lie. Denial is being irresponsible at an unconscious level because the person is embarrassed to know the truth about their misbehaviour.

What we are really doing is helping those most in need.  Until they realise that we are a symptom of the problem that they caused then the atmosphere between ‘them and us’ will always be strained.  IODPA hopes one day that policing bodies can put their antagonism behind them and work with us to improve the lives of the officers they medically retire and have up until now abused.

Publicising  wrongdoing is such a small part of what IODPA is about.  It’s an important part as it is a beacon that is utilising the power of the Internet to show those affected that it hasn’t just happened to them – it has happened to hundreds of people like them.  IODPA has saved lives  – prevented suicides that would otherwise be blood stains on the hands of those that unlawfully reviewed the individual.

This is the world we inhabit and those who dismiss us as ‘self-styled’ are ignorant to the reality.

What those in power, those corrupting the administration of injury awards,  don’t see is that we pick up the pieces of the destruction that they cause by their wrongdoing.

If people join together, they are more powerful than if they work by themselves.  We will continue to do this  long after it dawns on the police service that they are implicit in yet another cover-up.